Why Wholesale VoIP Businesses Need Class 4 SoftSwitch In COVID-19 time?

The global pandemic caused by COVID-19 has impacted every industry and redefined the way business operates. If we talk about wholesale VoIP business, it’s not an exception. In today’s scenario, the wholesale VoIP business faced the necessity of various technologies to run its operation smoothly and successfully.

Class 4 SoftSwitch is one of those technologies that became a necessity for such a business. In this post, we are going to delve into the detailed discussion of how technology like class 4 SoftSwitch is becoming a primary need for wholesale VoIP business. Before this, we will discuss here basics.

What is Class 4 SoftSwitch?

To understand Class 4 SoftSwitch, you need to have details about VoIP SoftSwitch, which is a vital part of the main network. It functions as a VoIP server and brings the possibility for a telecommunication network for various things, be it call routing, data management, video traffic, call control, or related things.

Now coming to Class 4 SoftSwitch, which is one of the types of SoftSwitch. In a VoIP network, it gets a central position to work and makes perfect use of internet protocol (IP) network, when it comes to routing the calls from one place to another. For wholesale VoIP business, it functions as a focal point.

Importance of Class 4 SoftSwitch for VoIP Business in Today’s COVID-19 Scenario

Load Balance

In today’s scenario, wholesale VoIP business faces increasing load over communication networks during increasing calls. The increasing load on the network ultimately makes the entire system fail. And it makes the entire system interrupted, which is certainly not a good thing for any VoIP business.

In this case, class 4 SoftSwitch comes as the right solutions for retail or wholesale VoIP business. It is able to handle the excessive load on the network and prevents the entire system from getting a failure. And thus, it works effectively in making the entire services uninterrupted and expeditious to help businesses sustain in today’s scenario in a better way.


Since the majority of businesses work remotely in today’s Coronavirus scenario, it makes billing highly complicated. The majority of wholesale VoIP businesses of late leverage class 4 SoftSwitch accompanied by VoIP billing solution.

And this not only makes them dealing with complicated billing processes smoothly but also makes them entitled to avail lots of other advantages such as automating the billing process, compatibility, interoperability, saving money, etc.

Availability of Multiple Call Routing Rules

VoIP businesses take into account multiple factors when it comes to billing customers. Call routing is one of those factors. Furthermore, call routing rules are available in different types, including least call routing, automated call routing, intelligent call routing, percentage routing, and many more.

On the other hand, it’s true that limited call routing rules reduce the opportunities for business, and thus, it makes an adverse impact on their business. But, the greatest advantage of class 4 SoftSwitch is that it is available with the number of call routing rules.

Remote Access

It’s another major advantage of class 4 SoftSwitch that increased its demand for VoIP business in today’s Coronavirus pandemic. It is the most important type of software that is available with a website based access panel. It clearly indicates that one gets the liberty of accessing the system from any location even without any time bond.

As its remote access, it doesn’t require anyone present in their offices physically. They in fact don’t need to use their laptops or devices to perform any kind of action. The software makes it possible to do everything remotely, while ensuring its flexibility.

Easy to Install and Configure

When it comes to the setup process of class 4 SoftSwitch, it’s less complicated and also doesn’t take too much time. The reason is that it doesn’t need any complex infrastructure and also the setup of a hardware switch with wires. Getting expert assistance helps you accomplish the setup works in the easiest way.

Increase ROI

In today’s scenario, wholesale VoIP businesses find it really hard to increase ROI like other businesses. Class 4 switches come as a great solution for them. The software helps them in making their operation efficient by grabbing various growth opportunities.

The good thing about the said software is that it works effectively in minimizing expenses by making management and maintenance quite easier. It also works effectively in ensuring that the system is up to date and functions flawlessly.


You may now have a sound understanding of how important class 4 SoftSwitch is for the wholesale VoIP business. It not only helps them in operating efficiently but also helps them fight the current situation while ensuring their growth.

Author Bio
Sandip Patel – BDE
Author works as BDE at Vindaloo VoIP Solutions (VSPL) since 2016. Sandip has 10+ years of work experience in VoIP Software Development Industry. VSPL is VoIP software development vindaloovoip.com and solutions provider that offers FreeSWITCH, Kamailio, OpenSIP, WebRTC and Asterisk Development.

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